Refund policy

At FOSSILGLOW, every object is carefully handcrafted and inspected before shipment.

Returns

We accept returns within 30 days of delivery.

To be eligible for a return, the item must:

• Be unused and in original condition
• Include original packaging
• Be accompanied by proof of purchase

Please contact us before returning any item.

Return shipping costs are the responsibility of the customer unless the item arrives damaged or incorrect.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery and provide photographs of both the item and packaging.

We will arrange a replacement or refund where appropriate.

Non-Returnable Items

• Gift cards
• Custom or personalized products
• Clearance or final-sale items

Refunds

Once your return is received and inspected, refunds will be issued to the original payment method within 5–10 business days.

Contact

contact@fossilglowobjects.com